FAQ'S

FAQ’s & Common Terms:

Room Descriptions:

Ensuite Room – Private Bathroom

Single Room – Single Guest Staying Alone

Couple Room – Couple staying together (1 Bed)

Twin (Sharing) Room – For 2 separate guests that wish to stay together (2 beds)

General:

Do we provide room service? – No

Do we provide provide Supplies to the houses? - Yes, We provide Toilet Paper, Kitchen Paper, Handwash, Washing Liquid for the kitchen utensils, Washing Powder/Detergent for Clothes, cleaning products for daily cleaning.

Do we clean the properties on a regular basis? - Yes we clean the communal areas of the house weekly, but we do not clean up after guests on a daily basis, Guests are required to leave the communal areas of the property 'as they would wish to find them'

Is Smoking allowed inside the Properties – No, and will result in instant removal from the property, without exception.

Do we allow visitors (overnight) – yes, Strictly with prior notification.

Do we provide transportation from the airport? – We are partnered with a Local Taxi company for collection/dropoff to the airport. This is not a Free Service, but discounted and made easy. 

Do we provide Transportation to DSR academy and back to the accommodation? - Yes, this is also with our Partnered Taxi company and is Free of charge.

Rooms:

Does the room have a window? - Yes

Does the room have a lock? - Yes

Does the room have heating? - Yes

Does the room Include a Desk/Workstation with chair? - Yes

Do we place different (unknown) guests together in Sharing Rooms? No, Guests need to book together for Twin Sharing rooms……..Dates can be different.

Will the room be cleaned with Fresh Bedding provided when I arrive? - Yes

Kitchen:

Does the Kitchen have a full set of utensils, pans, etc? - Yes

Does the Kitchen have a Microwave? - Yes

Does the Kitchen have a Rice Cooker? - Yes

Does the Kitchen have a Refrigerator? - Yes

Does the Kitchen have a Freezer? - Yes

Does the Kitchen have an Oven? - Yes

Does the Kitchen have a Stove? - Yes

Does the Kitchen have Storage for Food? – Yes

Does the Kitchen come equipped with Spices or food of any kind – No, This requires a food licence.

Washing/Laundry:

Is there a washing machine? – Yes

Is there a Dryer? – Yes

Do we provide a laundry service? – No, but guests are welcome to use the laundry facilities provided.